There are countless ways that you come into contact with customers every day. Some of them are online, and some are physical – phone calls, a store, even shipping policies. Your customers likely use multiple avenues to reach you – which means there are multiple avenues for you to impact your customer service relationships.
No matter the means of communication, your mobile site needs to be mobile responsive. That’s because ever more individuals are spending ever more time on their phones—and they’re leaving comments about their experiences. Those comments are in turn being read, which means they impact your business.
There are ways you can make a more positive customer experience for everyone. Use this graphic to get started.
[Tweet “Ensure the best #customerexperience every time. #entrepreneur”]
Please share your thoughts and comments
Which of these tips are you applying in your business?
Which ones will you implement this week?
We would love to hear from you! Please scroll down to comment and share with others!
Special thanks to Salesforce for these fabulous tips!
Their social and mobile cloud technologies – including their flagship sales and CRM applications – help companies connect with customers, partners, and employees in entirely new ways.
Check out their website for more great articles.